Kebijakan Pengembalian & Pembayaran

We invoice in AUD, USD, or EUR depending on your contract. Standard payment terms are net 14 from invoice date.

Subscriptions are charged in advance and renew automatically. Cancel any time before the next billing cycle to avoid renewal.

We refund pro-rata for service we have not yet delivered, less any third-party fees we cannot recover. We do not refund time already spent.

Disputed charges should be raised within 30 days of the invoice. We respond within five business days.