Legal & policies.
Plain-language documents about how we work, what we collect, and what we owe each other. RemotIQ Pty Ltd · ABN 91 682 628 128
Privacy Policy
What we collect, why, how long we keep it, and how to exercise your privacy rights — under the Australian Privacy Principles and, where relevant, GDPR and CCPA.
Read full policyTerms of Service
How engagements are structured, who owns what, and what happens if things go wrong — covering payment models, IP ownership, warranties, liability and termination.
Read full policyService Level Agreement
Uptime targets, response and restoration times by severity, service credits, and maintenance windows for our managed hosting and server management engagements.
Read full policyGDPR Compliance
How we handle personal data of individuals in the EU and UK — our role as controller or processor, your rights, international transfers, and breach notification.
Read full policyCookie Policy
We keep this simple: no advertising cookies, no cross-site tracking. What we store in your browser and why, and how to control it.
Read full policyRefund & Payment Policy
Payment models, invoicing and currency, late-payment terms, cancellation, and when a refund applies.
Read full policyQuestions about any of these? Contact kris@edgeservers.com.au.