Omni-Connect

Omni-Connect is a bulk messaging platform that routes outbound communications across SMS, WhatsApp and email from a single API and dashboard, built for reliable delivery at volume.

The problem

Sending at scale across multiple channels meant juggling several provider APIs, inconsistent delivery reporting, and no single view of what actually reached the customer — making it hard to trust the numbers or react quickly to failures.

Our approach

We built a routing layer that abstracts SMS, WhatsApp and email providers behind one API, with unified delivery status, retry logic for failed sends, and a dashboard that shows delivery and engagement across every channel in one place.

Highlights

• Single API for SMS, WhatsApp and email delivery
• Unified delivery status and retry handling across providers
• Dashboard reporting across every channel in one view
• Built to handle bulk sends without dropping reliability

Outcome

Bulk messaging that used to require stitching together multiple provider dashboards now runs through one platform, with delivery reporting the team can actually trust.